Admin User Guides
Feature Guides
Emailing Users from Know True-Up
Know True-Up offers a full suite of email and email tracking features built right into the program.
How to Use the User Filters
User Filters are a powerful way to sort your user data and even generate a report of specific users
Connecting Utility or Inverter Data for a Customer
Know True-Up has Quick Features to Easily Connect Your Customer's Data
Converting an Existing Lead to a Customer
Know True-Up offers a quick feature to convert previously generated leads to fully monitored customers.
Reports
How to Use Account Reports
Know True-Up offers several account specific reports for managing specific customers.
How to Use Issue Reports
Know True-Up Offers a number of useful pre-generated and customizable reports to aid in monitoring and troubleshooting of your fleet of solar systems.
Solar Production Drop Off Report
Know True-Up Offers a customizable report to identify and troubleshoot systems which have dropped off in production over time.
Estimated True-Up Report
Know True-Up Offers a customizable report to identify and troubleshoot systems which have are on track for a large estimated true-up balance with their utility.